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Description based on Specified Commercial Transactions Law

About the selling price

The selling price will be the displayed amount (including consumption tax).

Payment method

  • paypal No handling fee
  • Various credit cards from paypal No handling fee
  • Cash on delivery Handling fee of 600 yen

Product delivery

We will ship within 5-7 business days after receiving the delivery request.

After shipping, it will take about 5-14 business days to arrive. However, delivery may be faster or delayed depending on the delivery status.

Delivery company: Japan Post, Sagawa Express, Yamato Transport

About shipping fee

  • Mail service Usually 300 yen
  • Home delivery service Usually 600 yen

※Free shipping for orders over 3,999 yen.

※Additional charges may apply for certain areas such as Okinawa.

Return and exchange

※Basically, we do not accept returns unless there is a defect in the product.

※If there is a defect and you wish to return or exchange, please contact us within 3 days of receiving the product. We cannot respond after the deadline. Please do not dispose of the envelope and address label upon arrival. The cost incurred will be borne by our store.

Inquiries

Inquiry email:service@hmcase.com

Inquiry form:https://hmcase.com/pages/contact

We usually reply within 24 hours.

For inquiries received on holidays and outside of business hours, we will reply on the next business day.

Privacy policy

We will not transfer or provide any personal information (address, name, email address, etc.) entrusted to us by customers to third parties, except when requested for disclosure by public institutions such as courts or police. For more details, please seehere.

 

Shop name

hmcase Store

Business operator

Kou I

Address

201-0014

Tokyo Komae City Higashi Izumi 1-11-10

Business operatorContact

Email address: koui@msn.com

※For inquiries, please contactservice@hmcase.com.