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Notation based on the Act on Specified Commercial Transactions

About sales price

The sales price will be the displayed amount (including consumption tax).

method of payment

  • no paypal processing fee
  • Various credit cards from paypal No processing fee
  • Cash on delivery procedure fee 600 yen

delivery of goods

We will ship within 5-7 business days after receiving your shipping request.

It will take about 5 to 14 business days after shipping, but the delivery depends on the delivery situation, so it may arrive earlier or later than usual.

Delivery company: Japan Post, Sagawa Express, or Yamato Transport

about shipping cost

  • Mail-bin usually 300 yen
  • Takkyubin usually 600 yen

*Free shipping for orders over 3,999 yen.

*Additional charges may apply to some areas such as Okinawa.

About returns and exchanges

*Unless the product is defective, we generally do not accept returns.

*If you wish to return or exchange a defective product, please contact us within 3 days of receiving the product. If the deadline has passed, we will not be able to respond. Please do not dispose of the envelope and address sticker upon arrival. The cost incurred will be borne by our shop.

inquiry

Contact Email: service@hmcase.com

Contact form: https://hmcase.com/pages/contact

We usually reply within 24 hours.

E-mail inquiries received on holidays and outside business hours will be answered on the next business day.

privacy policy

Important personal information entrusted to us by our customers (address, name, email address, etc.) will never be transferred or provided to a third party, except when disclosure is requested by a court, police, or other public institution. I'm sorry. See here for details.

shop's name

hmcase store

business person

Koi

location

〒322000

zhejiang, yiwu city, jiangdong road, xinxing 3 area, 8-1-401

business contact

Email address: koui@msn.com

Phone: (+86 )15375406863

*For inquiries, please contact service@hmcase.com .